Scottish 未亡人s gave me 接近 to a stranger's £40,000 年金 - so could they get at my six-人物／姿／数字 マリファナ?
Ritchie Wilson was thrilled to discover in February that he had an extra 年金 マリファナ 価値（がある） up to £40,000 on his Scottish 未亡人s account that he hadn’t 以前 accounted for.
But when the 52-year-old didn’t recognise the 雇用者 that he had 恐らく earned the 年金 with, he realised it did not belong to him.
After digging into the 詳細（に述べる）s he discovered that he had 完全にする, unrestricted 接近 to a stranger’s 年金 ― a person who 株d his date of birth and his last, but not first, 指名する.
Alarmingly, father-of-two Ritchie 恐れるd this meant the stranger could also 接近 his own 年金 マリファナ ― which was far larger at 井戸／弁護士席 over six 人物／姿／数字s.
Anxious, Ritchie, of Ayrshire, South-west Scotland, says he emailed and called Scottish 未亡人s 繰り返して, but a 欠如（する） of 緊急 の中で call handlers meant nothing was done for more than nine weeks to 制限する his 接近.
Careless: Our 調査s have 暴露するd a shocking pattern of 無視（する） for 顧客s’ 私的な （警察などへの）密告，告訴（状） at 年金 巨大（な） Scottish 未亡人s
Instead, the 年金 company started to send him emails that 輪郭（を描く）d how to 接近 the stranger’s 年金 and divulged a 範囲 of their personal 詳細（に述べる）s.?
This 含むd their 十分な 指名する, date of birth, 国家の 保険 number, Scottish 未亡人s account and 政策 numbers and home 演説（する）／住所.
‘I was horrified,’ says the IT 労働者, who knows all too 井戸／弁護士席 how 決定的な data 保護 is. ‘It’s a 重要な data 違反. I could have used this （警察などへの）密告，告訴（状） to 移転 the other Mr Wilson’s money どこかよそで.’
Filled with 恐れる that this stranger who 株d his last 指名する could in turn 接近 his 年金, Ritchie started to check his account 多重の times a day to make sure money had not been cashed in.
Today, Money Mail 明らかにする／漏らすs that Ritchie is one of many to be caught up in a 一連の 悲惨な data 違反s at Scottish 未亡人s that have exposed 顧客s’ personal 詳細（に述べる）s and left their 貯金 at 危険.
Our 調査s have 暴露するd a shocking pattern of 無視（する） for 顧客s’ 私的な （警察などへの）密告，告訴（状）.?
In the worst 事例／患者 seen by this newspaper, a reader’s 年金 was stolen after Scottish 未亡人s sent all the 詳細（に述べる）s necessary to cash it in to a stranger.
Readers tell us they have received letters 演説（する）／住所d to someone else, which 含む／封じ込める a host of personal （警察などへの）密告，告訴（状）.?
In the wrong 手渡すs, this is a fraudster’s dream and could easily be used to defraud Scottish 未亡人s 顧客s and take out 貸付金s, credit cards or phone 契約s under the 犠牲者’s 指名する.?
Others say they have 設立する out their own 詳細（に述べる）s have been sent to an unknown 演説（する）／住所, putting the 貯金 they have ゆだねるd with Scottish 未亡人s at 危険.
We have put a handful of the most serious 事例／患者s of （疑いを）晴らす data 保護 違反s to the 会社／堅い for 調査.?
Scottish 未亡人s 確認するd that all 事例／患者s had been 報告（する）／憶測d to the regulator and said they were all unconnected.
A 広報担当者 said: ‘We take our data 保護 責任／義務s 本気で and are sorry that in these individual 事例／患者s we 株d some （警察などへの）密告，告訴（状） with the wrong 顧客s by mistake.?
We are working hard behind the scenes to 確実にする this won’t happen again.’ Money Mail has raised the alarm with City regulator the 財政上の 行為／行う 当局 and the （警察などへの）密告，告訴（状） Commissioner’s Office.
Fightback: Thousands of 関心d 顧客s have joined a Facebook group called Scottish 未亡人s （民事の）告訴 壇・綱領・公約?
The ICO has the 力／強力にする to 罰金 companies 設立する to have 違反d data 保護 法律s as much as 4 per cent of their turnover.
Thousands have joined a Facebook group called Scottish 未亡人s （民事の）告訴 壇・綱領・公約, 始める，決める up by retired American 実業家 示す Radin.?
Over the past 18 months 示す has helped hundreds of 失望させるd Scottish 未亡人s 顧客s を取り引きする their （民事の）告訴s.?
He says he has seen a dozen 最近の 事例／患者s of data 違反s, 追加するing: ‘It’s astounding. I hear it all the time, letters are getting sent to the wrong people.
‘It’s incredible a company that has been around for 220 years can 行為／行う itself in this manner. It makes you wonder just how many others have had their data wrongly 株d.’?
示す spends up to 50 hours a week talking to members. At any one time, he has up to 30 事例／患者s on the go. The Facebook group has over 1,600 members.
It was only after 接触するing 示す, who made a （民事の）告訴 to Scottish 未亡人s on his に代わって, that Ritchie’s problems were 解決するd at the end of April.?
He can no longer 見解（をとる） the other person’s 年金 and has been 保証するd his p ension is not 明白な to anyone else. However, he was told he has had 接近 to the stranger’s 年金 マリファナ since 2022 予定 to a ‘technical error’.
‘For years, I could have done anything with this stranger’s money,’ he says. ‘I’ve got 無 信用／信任 in Scottish 未亡人s. They said over the phone that my 年金 is 安全な・保証する but until they put it in 令状ing I can’t 信用 that.’
Scottish 未亡人s has 申し込む／申し出d Ritchie £300 for the 苦しめる 原因（となる）d and £250 for expenses. His 恐れるs that someone would have been able to steal his 年金 are not unfounded.
In a horrifying 事例／患者, Nicola Davies, from Tamworth, Staffordshire, 設立する out her Scottish 未亡人s 年金 had been drained by a stranger after her 私的な 詳細（に述べる）s were wrongly divulged.
The mother of two, 55, checked in on her workplace 年金 マリファナs last summer ahead of her birthday, when she would be able to start 製図／抽選 from her 年金.
Nicola has worked for the NHS since 2006 and has an older workplace 年金 saved with Scottish 未亡人s from a previous 職業.
But when she logged into her account, she realised she had not been 問題／発行するd with an 年次の 年金 声明 from Scottish 未亡人s since 2015, when the 年金 was 価値（がある） £33,310.
She called Scottish 未亡人s and was baffled to be told by 顧客 services that in 2015 she had transferred all her money to a 財政上の advice 会社／堅い.
Nest egg: One reader’s 年金 was stolen after Scottish 未亡人s sent all the 詳細（に述べる）s necessary to cash it in to a stranger
に引き続いて Money Mail’s 関与 in November, Scottish 未亡人s called to tell Nicola her 声明 had been sent to the wrong 演説（する）／住所 in 2015 and had gone to another 顧客. すぐに after, her money was cashed out and 投資するd どこかよそで.
‘I’m 絶対 gobsmacked,’ she says. ‘I 推定する／予想する the person living at that 演説（する）／住所 would have 接近 to all of my personal 詳細（に述べる）s, because they were on the 文書.’?
A 広報担当者 has 確認するd Nicola’s 指名する, date of birth, NI number and 政策 value were on the 文書 sent to another 顧客.
Scottish 未亡人s has since reimbursed Nicola the value of her 年金 had it remained 投資するd since 2015 and paid £5,000 in 補償（金）. She transferred the money to another 年金 provider.
She says: ‘The 信用 is broken. I could not leave my money with them because of what they have done and how they fobbed me off when I 警告するd them.’ A 広報担当者 said: ‘We are sorry that Mrs Davies didn’t receive the service from us that she should have.’
The 列 of data 違反s discovered by Money Mail is the 最新の in a long line of errors and shortcomings made by Scottish 未亡人s.?
Money Mail has 以前 exposed how over the past two years, thousands have been caught in a c ustomer service 炉心溶融 at the 年金 provider.
The 大混乱 has left 顧客s 直面するing hour-long call wait times on 持つ／拘留する to Scottish 未亡人s and 存在 given incorrect （警察などへの）密告，告訴（状） about their 年金s, for example wrong balances and 行方不明の 支払い（額）s. Many 顧客s complain of rude staff and of （警察などへの）密告，告訴（状） 存在 lost by the company.
Money Mail understands these failings are 現在進行中の.
設立するd in 1815, Scottish 未亡人s’ 初めの 使節団 was to take care of women and children ― who had lost fathers, brothers and husbands ― by 供給するing 保険 and 年金 製品s.
Yet it is now letting 負かす／撃墜する the 未亡人s and widowers from Scotland and the 残り／休憩（する） of Britain that it was designed to help. Polly MacIntosh*, from West Sussex, says her late father ― a Scottish widower ― would have been horrified to see how the 会・原則 has 扱う／治療するd his family since his death.
The musician, 50, who 相続するd £39,900 held in a 社債 with Scottish 未亡人s after her father died in August 2022, has been caught in the data 違反s.?
When a letter never arrived and Polly called Scottish 未亡人s, she was told it had been sent to an 演説（する）／住所 she did not recognise. Scottish 未亡人s 確認するd it had been sent in error and 含む／封じ込めるd her 指名する and 政策 number.
With the help of 示す Radin, Polly received her 相続物件 in November, 15 months after her father’s death.?
She was 申し込む／申し出d £1,050 fo r the inconvenience, 含むing £150 for the data 違反. She has also been paid £1,744 in late 利益／興味 for the 延期するs.
Paul Davies, 52, has 類似して been on the receiving end of a letter 演説（する）／住所d to another person. The father of two from Worcestershire requested a 十分な 年金 声明 to check he was on 跡をつける for 退職.
A 文書 appeared on Paul’s online account but he 設立する it 含む／封じ込めるd the 詳細（に述べる）s of another person’s £20,000 年金 with their personal （警察などへの）密告，告訴（状）.?
‘There was so much （警察などへの）密告，告訴（状）, it even 含むd their 財政上の 助言者’s 詳細（に述べる）s,’ he says. When he called Scottish 未亡人s, he says the call handler told him to 削除する the とじ込み／提出する and ‘not to worry’.
He says he was 保証するd his 詳細（に述べる）s had not been 株d with anyone else and told the human error occurred because the other person 株d his 指名する. He has since transferred his 年金 out of Scottish 未亡人s and was 申し込む／申し出d £150 in 補償（金）.
A 広報担当者 for the FCA said: ‘We’ve been engaging with Scottish 未亡人s in 返答 to 関心s raised about 顧客 service.
‘We 推定する／予想する 会社／堅いs to 解決する any data 違反s as a 事柄 of 緊急. We take these 事柄s 極端に 本気で.’
An ICO 広報担当者 said: ‘People have the 権利 to 推定する／予想する 財政上の 会・原則s will keep their 極度の慎重さを要する （警察などへの）密告，告訴（状） 安全な・保証する and if anybody has 関心s over how their data has been used, we would encourage them to get in touch with us so we can 補助装置.’
*指名する has been changed
