We spent £17,000 on a Skoda but a part caught 解雇する/砲火/射撃 while my husband was 運動ing - and the company won't help: TONY HETHERINGTON 調査/捜査するs

Tony Hetherington is 財政上の Mail on Sunday's エース 捜査官/調査官, fighting readers corners, 明らかにする/漏らすing the truth that lies behind の近くにd doors and winning victories for those who have been left out-of-pocket. Find out how to 接触する him below.?

Mrs L.C. 令状s: We have been let 負かす/撃墜する at every turn by Skoda UK. We 購入(する)d a Skoda Kamiq last June for £17,000 for use as a licensed taxi. In September, the electronic 支配(する)/統制する 部隊 combusted while my husband was 運動ing the 乗り物. It was still under Skoda’s warranty but the 地元の dealership said the part was not 利用できる to order, and that our only 選択 was to make a (民事の)告訴.

Tony Hetherington replies: You did make a (民事の)告訴 to Skoda, but nobody could give you any idea at all of when the part would be 利用できる. 一方/合間, your husband had been losing 収入s every day he was off the road. He 雇うd a taxi ーするために carry on 収入 a living, but Skoda 辞退するd even to cover the pretty reasonable £150 a week this cost.

Back on the? road. But a faulty part on a Skoda Kamiq proved to be a costly affair

支援する on the? road. But a 欠陥のある part on a Skoda Kamiq 証明するd to be a 高くつく/犠牲の大きい 事件/事情/状勢

By the time you 接触するd me, your husband’s lost 収入s and 雇う 料金s had left you and him around £3,000 out of pocket. You told me: ‘The (死傷者)数 on us as a family is 抱擁する, and no one seems to care at Skoda.’

Cruelly, Skoda was on the 瀬戸際 of の近くにing your (民事の)告訴, 簡単に because it said you had failed to reply to a message which did no more than tell you that there was no news about the unavailable part.

You bought the car with 財政/金融 from 黒人/ボイコット Horse, part of Lloyds Bank, so while you 接触するd them, I asked Skoda what had gone wrong. I was told that the Electronic 支配(する)/統制する 部隊 had to be made 個々に, and was not an off-the-shelf 製品, so there was no 時刻表/予定表. But Skoda did agree that it would cover your husband’s losses as long as it could see 領収書s and invoices. This meant 延期するing any 解決/入植地 until the final 人物/姿/数字s could be calculated. But 一方/合間, you had done brilliantly with 黒人/ボイコット Horse. After seeing the same 詳細(に述べる)s that you had given me, the 財政/金融 company decided it would take 支援する the car, 取り消す the 貸付金 協定, and refund your deposit with 利益/興味. So 井戸/弁護士席 done, 黒人/ボイコット Horse!

While your husband’s accountant was working on his 人物/姿/数字s, you 供給(する)d Skoda with proof that up to that point he had paid £1,585 to 雇う a 交替/補充 taxi. Then a minor bombshell landed from Skoda, which told you: ‘We will not be giving any その上の 好意/親善 on loss of 収入s, 会議 告発(する),告訴(する)/料金s for 準備するing new plates, mechanical 告発(する),告訴(する)/料金s for 除去するing 税金 メーターs and signage from one taxi to another when a new one has been 購入(する)d, or any 好意/親善 支払い(額) for the inconvenience 原因(となる)d.’ Skoda’s 顧客 relations department ended by 強調ing that it would only cover 雇う 告発(する),告訴(する)/料金s and nothing more.

This was not what I had agreed with Skoda, and was a classic example of the left 手渡す not knowing what the 権利 手渡す had already 誓約(する)d.

My own 接触する at Skoda apologised and 確認するd that the company would not only 支払う/賃金 the 雇う costs but would also cover 会議 告発(する),告訴(する)/料金s, the 除去 and refitting of the taxi 調印するs and メーター, and would 追加する £500 to (不足などを)補う for all the inconvenience.

I am glad to 報告(する)/憶測 that your husband is now 支援する on the road, and Skoda has transferred an agreed total of £2,948 to your bank account.

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?We're watching you

The 起訴 of seven people 告発(する),告訴(する)/料金d with 詐欺 offences 伴う/関わるing the 準備 of wills and 信用s has 崩壊(する)d after a 10年間 of (民事の)告訴s, 調査s and 中止するd 裁判,公判s. The (刑事)被告 含むd former solicitors Jonathan De Vita and Christopher Platt, who ran a 法律 practice in Barton-upon-Humber in Lincolnshire, and Alana Benson, who was 伴う/関わるd in operating a 一連の will-令状ing 会社/堅いs.

The accused included former solicitors Jonathan De Vita and Christopher Platt, who ran a law practice in Barton-upon-Humber in Lincolnshire

The (刑事)被告 含むd former solicitors Jonathan De Vita and Christopher Platt, who ran a 法律 practice in Barton-upon-Humber in Lincolnshire

Benson was 告発(する),告訴(する)/料金d with 誤って advising (弁護士の)依頼人s that they could 避ける 支払う/賃金ing care home 料金s by 購入(する)ing 行為s that would 保護物,者 their 資産s inside a 信用.

I 警告するd in 2015 that Benson was a former 破産者/倒産した who worked as a 経営者/支配人 at a corrupt will-令状ing company called 表明する 法律 限られた/立憲的な. It was clos ed by the High 法廷,裁判所 for cheating its 顧客s. Benson also ran Doncaster-based Direct 法律 4U 限られた/立憲的な, which went into liquidation after 非難する for wills and 信用s it failed to 配達する, and she then 始める,決める up Indeed 法律 限られた/立憲的な, which also went into liquidation, leaving (人命などを)奪う,主張するs from creditors totalling more than £138,000.

De Vita and Platt were 告発(する),告訴(する)/料金d with 得るing 支払い(額) for 信用 行為s, knowing that they were marketed with 誤った (人命などを)奪う,主張するs. Their 会社/堅い was の近くにd in 2018 by the Solicitors 規則 当局 and the pair were struck off as solicitors a year later. A 法廷 設立する they had falsified 記録,記録的な/記録するs, and 告発(する),告訴(する)/料金d one (弁護士の)依頼人 over £52,000 for work that should have cost about £2,500.

After an 調査 by York 貿易(する)ing 基準s, 基金d 大部分は by its 国家の organisation, the seven (刑事)被告 first appeared in 法廷,裁判所 in 2019. The 事例/患者 reached 物陰/風下d 栄冠を与える 法廷,裁判所 in 2022 but the 裁判,公判 was 停止(させる)d after problems with the 陪審/陪審員団. It was 繰り延べるd for last September but then 延期するd again. Finally, the 起訴 decided to 申し込む/申し出 no 証拠 and the (刑事)被告 have been 正式に acquitted by the 裁判官.

国家の 貿易(する)ing 基準s said: ‘This 事例/患者 has been before the 法廷,裁判所s twice, with new 証拠 供給するd by one of the 被告s coming to light late in 2023. The new 証拠 含むd a 広大な 量 of electronic 構成要素 that would have taken months to review.’

A 広報担当者 said that while the 犠牲者s lost 重要な sums, it would 原因(となる) them その上の 強調する/ストレス to 繰り延べる the 裁判,公判.

If you believe you are the 犠牲者 of 財政上の 悪事を働くこと, 令状 to Tony Hetherington at 財政上の Mail, 9 Derry Street, London W8 5HY or email tony.hetherington@mailonsunday.co.uk. Because of the high 容積/容量 of enquiries, personal replies cannot be given. Please send only copies of 初めの 文書s, which we 悔いる cannot be returned.?