税金 code 失敗s by HMRC: Errors can cost you dear, so how do you get them 直す/買収する,八百長をするd and complain if the taxman won't budge?

Heather Rogers: A lot of post is not being responded to by HMRC at the moment, so if you are making a formal complaint put that on the envelope

Heather Rogers: A lot of 地位,任命する is not 存在 答える/応じるd to by HMRC at the moment, so if you are making a formal (民事の)告訴 put that on the envelope

Heather Rogers is the 創立者 and owner of Aston Accountancy and This is Money's 居住(者) 税金 専門家.?

Your 税金 code is very important so it is 決定的な to find out if it is 訂正する and get the taxman to put a mistake 権利 as soon as possible.

Where to find it, what it means and how to check your 税金 code is explained here.

This time, let us look at what happens if HMRC makes a mistake on your code and what steps to take to sort it out.

Receiving y our new 税金 code

If you 港/避難所't received a 税金 code and have a self-査定/評価 account then check online, or if you use an accountant ask them to check for you.

If necessary, you can call HMRC on 0300 200 3300. Have your 国家の 保険 number to 手渡す.?

What if you believe your code is incorrect

You've received your code, you have checked it and there is an 調整 either 存在 追加するd to or subtracted from your code which you don't recognise or believe is incorrect. What next?

Work out why your code might be incorrect if possible. Here are some ありふれた 推論する/理由s for errors in your 税金 code.

- HMRC has carried 今後 the same 調整s on your 税金 code from the previous year. For example, a 利益 in 肉親,親類d which would show as a deduction from your code, or a 職業 expense which would show as an 新規加入, which no longer 適用するs to your circumstances. This can be because you have changed your 職業 or remuneration 一括 but HMRC has not updated your infor mation, or the change is too 最近の for it to know about.

- Your 雇用者 has not yet submitted your P11D (return of 利益s and expenses) for the 税金 year where changes to your circumstances took place.

- HMRC has not 過程d the P11D 正確に. This is a very ありふれた problem sadly.

- It has not 答える/応じるd to (警察などへの)密告,告訴(状) in its 所有/入手, such as 詳細(に述べる)s 含む/封じ込めるd in your self-査定/評価 税金 return. This might advise a new income source, for example.

- HMRC is collecting 概算の underpaid 税金 based on a 計算/見積り from an earlier year which is not 関連した to your circumstances now as your circumstances have changed.

Tax code: This determines how much of your personal allowance is tax free

税金 code: This 決定するs how much of your personal allowance is 税金 解放する/自由な

- You are a higher 率 taxpayer and have either started to receive child 利益 or have stopped and HMRC has not 含むd the appropriate 調整 in your code.

- HMRC is collecting an 量 through your code for 未払いの 税金 for an earlier year but you とじ込み/提出するd a self-査定/評価 return for the year in question and you have paid the 不足(高).

- Your marriage allowance is 行方不明の or a 移転 of your partner's permissible allowance has not occurred.

It is up to you to check the code carefully, tell HMRC of any errors and advise of any changes in your personal circumstances.

Remember your 雇用者 is 義務 bound to use the code 供給(する)d by HMRC to deduct 税金. Therefore any errors should be advised to HMRC as soon as possible to 避ける the wrong 量 of 税金 存在 deducted.

Your 雇用者 only receives your code. It does not receive a 決裂/故障 of how the code has been calculated.?

Ways to 接触する HMRC if you think your code is wrong

There are unfortunately a lot of steps to follow if you don't manage to 解決する this with HMRC.

You can call, go online or 令状 to HMRC.

- Call HMRC on 0300 200 3300. Have your 国家の 保険 number to 手渡す. 耐える in mind when calling to 避ける busy times, as it can take a while to get through to a person.

- Use the website?Check your Income 税金 for the 現在の year if you are not on self-査定/評価. This will help you check your 税金 position.

- 令状 to the に引き続いて 演説(する)/住所.

支払う/賃金 As You Earn and Self 査定/評価, HM 歳入 and Customs, BX9 1AS, 部隊d Kingdom.

If you use the 郵便の service, you can use HMRC's 'Where's my Reply?' 道具.??

What happens if HMRC 同意しないs and says your code is 権利?

At this point, it is best to 令状 to HMRC at the 演説(する)/住所 given above.

引用する your 国家の 保険 number, and your Unique 税金 言及/関連 (UTR) if you are on self-査定/評価. Explain why you think your code is incorrect and enclose supporting documentation if you have any.

You can check HMRC's 推定する/予想するd 返答 time by using the 'Where's my Reply?' link above.?

Moving on to making a formal (民事の)告訴

If you do not receive a 返答, or you are unhappy with the 返答 you d o receive, or there are 容認できない 延期するs, you can complain.

Again, you can call, go online or 令状 to HMRC.

- Call HMRC on 0300 200 3300, with your 国家の 保険 number to 手渡す.

- To complain online, you will need a 政府 Gateway 使用者 ID and password. If you do not have a 使用者 ID, you can create one when you complain.

- 令状 to HMRC at the 演説(する)/住所 given above.

Again, 引用する your 国家の 保険 number, and your Unique 税金 言及/関連 (UTR) if you are on self-査定/評価.

Explain what has happened and why you are unhappy.

Enclose any supporting documentation.

Say how you would like your (民事の)告訴 解決するd.?

What if you are still not happy with HMRC's 返答?

If you remain 納得させるd that your 税金 code is incorrect, you can request a second review by another officer at HMRC. Follow the 手続き above again.

If that does not work, you can ask the Adjudicator's Office to review your (民事の)告訴.

If you 同意しない with the Adjudicator's Office, you can ask your MP to 言及する your (民事の)告訴 to the 議会の and Health Service Ombudsman.?

Find your MP and how to 接触する them here. They might 今後 your (民事の)告訴 direct to the Ombudsman themselves, but check if they have done so.?

A 公式文書,認める of 警告を与える: Getting your (民事の)告訴 dealt with

It is 価値(がある) 場内取引員/株価 your envelope 'formal (民事の)告訴' as a lot of 地位,任命する is not 存在 答える/応じるd to by HMRC at the moment.

This 欠如(する) of 返答 to written communications has been happening for some time, 含むing on some 税金 code enquiries.

This is a 事柄 that 要求するs 演説(する)/住所ing with some 緊急 by HMRC as in many 事例/患者s it is 原因(となる)ing much 苦しめる amongst taxpayers.

How do you find a good accountant??

Heather Rogers answers the questions people most want to know about 雇うing an accountant. When do you need one, how do you find someone decent, and what does it cost?

Read her guide to getting an accountant.

In normal circumstances, I would recommend sticking to HMRC's 支配するs regarding complaining and follow the exact 手続き I have laid out here.

However, circumstances are not normal and HMRC is not always replying.

If this happens to you, and you 令状 a (民事の)告訴 and do not receive a reply within a reasonable time, 28 days for example, I 示唆する you 令状 again and 示す the letter and your envelope 'second (民事の)告訴'.

If you do not hear 支援する after another 28 days after 令状ing a second time, I 示唆する 接触するing the Adjudicator's Office 直接/まっすぐに.

When this office receives your letter it will 令状 支援する to you, enclosing an 当局 form if you use an accountant to 扱う your 税金 事件/事情/状勢s.

If, however, you're 扱うing the (民事の)告訴 yourself, it will 取引,協定 直接/まっすぐに with you.

明白に, you can 接触する your MP at any time you feel that you are not receiving the service to which you are する権利を与えるd.

If you're on self-査定/評価, at least you can 訂正する any errors at the end of the 税金 year.

However, if you're not you are reliant on HMRC to make the necessary 是正 on your に代わって unless you take 事柄s into your own 手渡すs and follow this up yourself, or 支払う/賃金 an accountant for help if you feel this would be いっそう少なく stressful for you - see the box above.

If you find that you have had a 不足(高) 予定 to HMRC having (警察などへの)密告,告訴(状) in its 所有/入手 which it has not 行為/法令/行動するd on then you can 捜し出す 是正する. If this happens I would advise 捜し出すing professional help from an accountant.

HMRC has no excuse for not getting your 税金 code 権利.

Although errors will occur, the fact that HMRC now receives real time (警察などへの)密告,告訴(状) from your empl oyer, a self-査定/評価 税金 return for those with 商売/仕事s or more コンビナート/複合体 税金 事件/事情/状勢s and (警察などへの)密告,告訴(状) from banks, 同様に as from many other sources, all 関心ing your income, never before has it had so much (警察などへの)密告,告訴(状) 利用できる.

It now needs to make use of it 適切に.?

Are you trying to get a 長年の 税金 code problem 解決するd with HMRC? 令状 to taxquestions@thisismoney.co.uk putting TAX CODE in the 支配する line, and tell us your story.?

Ask Heather Rogers a 税金 question

Heather Rogers, 創立者 and owner of Aston Accountancy, is our 税金 columnist.?She is ready to answer your questions on any 税金 topic - 税金 codes, 相続物件 税金, 所得税, 資本/首都 伸び(る)s 税金, and much more.

If you would like to ask Heather a question about 税金, email her at taxquestions@thisismoney.co.uk.

Heather will do her best to reply to your message in a 来たるべき 月毎の column, but she won't be able to answer everyone or correspond 個人として with readers.?Nothing in her replies 構成するs 規制するd 財政上の advice. Published questions are いつかs edited for brevity or other 推論する/理由s.

Please 含む a daytime 反対/詐欺 tact number with your message - this will be kept confidential and not used for marketing 目的s.

If Heather is unable to answer your question, you can find out about getting help with 税金 here, 含むing sources of 解放する/自由な professional advice if you are 年輩の and/or on a low income.

You can also 接触する MoneyHelper, a 政府-支援するd organisation which gives 解放する/自由な 援助 on 財政上の 事柄s to the public. Its number is 0800 011 3797.

Heather gives tips on how to find a good accountant here, 含むing when to 捜し出す help, 雇うing the 権利 type of 会社/堅い and typical costs.

THIS IS MONEY PODCAST

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