Octopus Energy 爆撃する 引き継ぎ/買収 - eight 重要な things all 顧客s need to know as they're moved over

  • The Octopus 引き継ぎ/買収 of 爆撃する Energy 顧客s will 完全にする this year
  • This is everything you need to know about how the 取引,協定 影響する/感情s 顧客s?

Octopus Energy has bought 爆撃する Energy's 世帯 gas and electricity 商売/仕事, making it the second-largest energy 会社/堅い in the country after British Gas.

The 取引,協定 means around 1.3million 顧客s are 存在 switched over from 爆撃する to Octopus in a 過程 that is still 現在進行中の - but will be finalised in the coming months.

The good news is the 過程 is 大部分は smooth and 爆撃する 顧客s do not have to 解除する a finger - but there are some changes that are 価値(がある) knowing about, 含むing to how 法案s are worked out.

This is everything 爆撃する 顧客s need to know about their 引き継ぎ/買収 by Octopus Energy.

New management: Octopus is taking over Shell Energy's household energy customers

New 管理/経営: Octopus is taking over 爆撃する Energy's 世帯 energy 顧客s

1. Will my 法案s change?

かもしれない, yes. 顧客s that do not give Octopus 月毎の メーター readings will get 概算の 法案s every three months, rather than every four weeks as was the 事例/患者 with 爆撃する.

爆撃する sent out 月毎の 法案s to 顧客s reg ardless of whether they had submitted a メーター reading or not.

Octopus has a different 政策, so asks that 顧客s 服従させる/提出する メーター readings every month ーするために get a 月毎の 法案 based on those readings.

If 顧客s do not give Octopus メーター readings for three months then the energy 会社/堅い will send them a 法案 after that time based on 概算の energy use.

An Octopus 広報担当者 said: 'However, we prefer to 法案 to actual readings as this 妨げるs 顧客s from 遭遇(する)ing 法案 shock should their 消費 be higher than their 見積(る)s.'

2. When will my 爆撃する account move to Octopus?

Within the next few months - but many have already been switched over.

Octopus finished buying 爆撃する's 小売 arm in December 2023.

The 移住 of 爆撃する 顧客s over to Octopus is still going on, but the 会社/堅い has already transferred more than a million of these accounts, with around 300,000 left to go.

It took six months for Octopus to fully take on the energy accounts for 顧客s of failed energy 会社/堅い Bulb, which it bought in 2021.

3. Will my energy 供給(する) be 影響する/感情d?

No, your gas and electricity 供給(する) will not be interrupted because of Octopus buying 爆撃する.

4. Will my energy 法案s go up or 負かす/撃墜する 予定 to the 引き継ぎ/買収?

Your energy 法案s may change in the 未来 - but not because of Octopus.

Any 爆撃する 直す/買収する,八百長をするd-率 energy 取引,協定s will not change price until the 直す/買収する,八百長をするd period is over.

Most 爆撃する 顧客s will be on variable-率 関税s, and these are 限られた/立憲的な by the Ofgem price cap.

As the 指名する 示唆するs, these 関税s do change in price over time, but 予定 to 決定/判定勝ち(する)s made by regulator Ofgem, not Octopus.

The 普通の/平均(する) 世帯 on a price-capped 関税 支払う/賃金s £1,928 a year for gas and electricity, 始める,決める to 落ちる to £1,690 on 1 April. 13114045

5. Do I need to do anything to 交換(する) over to Octopus?

No. Your direct debit 支払い(額)s to 爆撃する will switch over to Octopus automatically.

Likewise, 政府 energy 法案 割引s such as the Warm Home 割引 or 冷淡な 天候 支払い(額)s will be paid into your new Octopus account.

However, you may find it useful to 始める,決める up an online account with Octopus. This will help with giving メーター readings and getting support from Octopus staff.

6. What happens to my 爆撃する energy credit?

Any credit built up on your 爆撃する energy account will be carried over to your new Octopus one.

7. Will I still get 100% green electricity from Octopus?

Yes. 爆撃する 顧客s got electricity that was 法案d as 存在 100 per cent green.

In practice, that meant 爆撃する paid for a 部隊 of renewable electricity to be put into the 国家の Grid for every 部隊 of electricity its 顧客s used.

顧客s that move over to Octopus will also be 供給(する)d with 完全に green electricity, the 会社/堅い has 確認するd.

8. Will I be 軍隊d to get a smart メーター???

No, although Octopus does encourages it.

An Octopus email to 爆撃する 顧客s said: 'Smart メーターs not only make it 最高の 平易な to manage your energy ― they can also help you 削減(する) your 法案s.'

Having a smart メーター gives Octopus 顧客s to its Octoplus reward 計画/陰謀, which gives 割引s in cinemas and some shops.