HMRC sent me a shock 税金 法案 of £38k but would only を取り引きする me by 地位,任命する

HMRC has had to apologise to a taxpayer after 需要・要求するing thousands of 続けざまに猛撃するs for an 未払いの 法案, only to discover it was a typo.

David - not his real 指名する - was left reeling after he received a 法案 of more than £38,000 from HMRC にもかかわらず usually 存在 税金d at source through PAYE.

After the 初期の shock of receiving the 法案, David tried to 接触する HMRC only to discover the phone line was の近くにd.

It (機の)カム just a month after HMRC's self-査定/評価 helpline の近くにd for three months as part of a 操縦する for a 'seasonal' model.

David received a bill for over £38,000 and was unable to get through to the tax office to appeal

David received a 法案 for over £38,000 and was unable to get through to the 税金 office to 控訴,上告?

David said this 原因(となる)d 'かなりの 強調する/ストレス and worry' because he was living off his 軍の 年金 and his partner earns 最小限 行う working at a college.

HMRC has 勧めるd taxpayers to use its online chatbots as part of its 数字表示式の 押し進める, but when David got in touch 経由で this method he was told the team he needed to spea k to could only be 接触するd by 地位,任命する.

にもかかわらず 令状ing a letter of 控訴,上告, he was きっぱりと ignored until This is Money 接触するd HMRC on his に代わって.

A closer look at what happened 明らかにする/漏らすs a sorry saga.

When HMRC received his 2020/21 税金 return, it 結論するd David had overpaid 税金 by nearly £8,000 which was refunded in October 2022.

But HMRC subsequently 設立する that David had omitted a その上の income of over £40,000, which led to his income going over the £125,140 threshold. This 削減(する) his personal allowance to 無, meaning David had 現実に underpaid his 税金 法案 by £388.75.

HMRC wrote to David in July 2023 知らせるing him about the 税金 he 借りがあるd, the 量 he was incorrectly repaid in October 2022, and the 利益/興味 incurred.

However, HMRC made an error and incorrectly said he 借りがあるd £38,368.35. In fact, the number should have been £8,368.35.

It doesn't end there, though.?

After This is Money asked HMRC to 調査/捜査する the 事例/患者, they identified that David had in fact not omitted any (警察などへの)密告,告訴(状) on his 2020/21 税金 return.

The form - which was a paper submission - had 含むd 詳細(に述べる)s of how much 税金 he had paid at source from his income in a separate question.

予定 to an error on their part, the 量 HMRC (人命などを)奪う,主張するd David had omitted was incorrect.

Thankfully, the 事柄 has now been 解決するd and all of the money the taxman (人命などを)奪う,主張するd David 借りがあるd has been cancelled.

An HMRC 広報担当者 said: 'We apologised to [David] for our error on his Self 査定/評価 法案. We have cancelled the 量 予定, along with any 利益/興味.

'We are looking carefully at [David's] 事例/患者 to see how we can 改善する our 過程s.'

Have you had an 問題/発行する with HMRC or are you a disgruntled 従業員? Get in touch: editor@thisismoney.co.uk?

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