Great article in Technology Review by Michael Fitzgerald on how social software helps groups make better decisions:
Creating a communications infrastructure that fosters a healthy democracy has been a concern of the United States since its founding. Newspaperman and intellectual Walter Lippmann once noted that the real trouble with both the press and representative democracy is "the failure of self-governing people to transcend their casual experience and their prejudice by inventing, creating, and organizing a machinery of knowledge." That machinery may finally have arrived.
[via eastwikkers]
