Why did 調書をとる／予約するs Direct keep 非難する me?

By This Is Money
Updated: 11:10 BST, 10 November 2010

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My account with 調書をとる／予約するs Direct stopped running 滑らかに in April. I was sent 調書をとる／予約するs I didn't want.

調書をとる／予約するs Direct: Kept sending out 調書をとる／予約するs にもかかわらず 存在 asked not to

I asked them to stop sending more and requested return labels, which did not come. I sent the 調書をとる／予約するs 支援する at my own expense (£7.06).

After many futile conversations, I decided to の近くに the account. Then three more 調書をとる／予約するs, which I had never asked for, were sent.

顧客 services 確認するd that my account had been の近くにd and sent me return labels ― but then 告発（する），告訴（する）／料金d a £15 行政 料金 for making good their own mistake.

I am now getting letters from 負債 collectors telling me I 借りがある £70.24. T.B., Watford, Herts.

When I got in touch with 調書をとる／予約するs Direct, it dealt with your （民事の）告訴 in an 模範的な way and 解決するd the 問題／発行する in two days.

There were no 'ifs' and 'buts', just a simple 陳謝 that you had not received the level of service to which you were する権利を与えるd.

It has 確認するd that your account is の近くにd, and that any 優れた balance is （疑いを）晴らすd.

This 令状s off the £15 of 行政 告発（する），告訴（する）／料金s, the £20.87 for unwanted 調書をとる／予約するs, the postage and telephone costs of £14.36 you expended in trying to 解決する the 問題／発行する, and the £20.01 you believe you still 借りがある.

調書をとる／予約するs Direct has written to you 直接／まっすぐに.