ASK TONY: I 調印するd up for Sky in April, but they still 港／避難所't 任命する／導入するd my landline

By Tony Hazell for the Daily Mail

Updated: 09:36 BST, 3 September 2014

Hanging on: Sky failed to 任命する／導入する a reader's landline

We’ve been trying to have a landline 任命する／導入するd in our home by Sky since April.

Our TV has been 始める，決める up, but we wish to buy a bundle to 含む TV, landline and internet.

We are at our wits’ end because several 任命s have been cancelled and we appear to be getting the runaround.

Sky told me that Openreach (the company in 告発（する），告訴（する）／料金 of the wires that connect homes to 地元の telephone 交流s) tried to 接近 our 所有物／資産／財産 on July 9, but no one was in.

In fact, we were in all day. My husband is 登録（する）d blind, which is why we need the landline as he cannot use a 動きやすい phone. Mrs I.?H., Wigan.?

The 初期の problem 茎・取り除くs from the fact you live in a new-build 所有物／資産／財産, which did not have the necessary cabling in place for Sky - or any other company - to be able to 始める，決める up a phone line.

Openreach (a BT 子会社) 完全にするd this work in July.