EXCLUSIVE: 'I can't tell them they're not going': Grieving wife, 37, 株 agony as パスポート backlog 大混乱 means young daughters 直面する 行方不明の dream Disneyland trip paid for by fundraisers after their father's 悲劇の death

  • Nadine Burton, 37, 適用するd for the パスポートs of Elsie, two, Emilia, 8, on March 13
  • She lost husband, Kevin, to pancreatitis?(an インフレーション of 膵臓) in November
  • His dying wish was to take daughters to Disneyland so work raised £1000 for trip
  • Another 未亡人 and her daughter, waiting on パスポートs, might also 行方不明になる Disney

A grieving wife 恐れるs a dream Disneyland trip paid for by fundraisers to help her two young daughters 対処する with their father's death may be off because of the パスポート backlog shambles.

Nadine Burton, 37, is dreading having to tell Elsie, two, and Emilia, eight, they will not be going on the three-day trip to Paris because their パスポートs have not arrived.

The holiday has been paid for by the letting スパイ/執行官s their father Kevin Burton worked for before his death last year from pancreatitis 老年の 44.

Mrs Burton, a 円熟した student from Greater Manchester, says it was one of Kevin's dying wishes for the family to go on the trip and the company surprised them with the money.

But now the mother 恐れるs the 肉親,親類d-hearted gesture will be all for nothing.

She told MailOnline: 'I am desperate now... after all they have been through I can’t tell them that they’re not going.'

The family is one of 700,000 applicants waiting for their documentation, and it was (人命などを)奪う,主張するd yesterday that British holidaymakers could lose £1.1billion in cancelled trips 予定 to パスポートs not arriving in time.?

Mrs Burton 適用するd for the family パスポートs on March 13, but so far only the ones for her and her son, Aidan, 20, have arrived.

にもかかわらず 非常に/多数の phone calls to the パスポート Office - that she says have 大部分は gone unanswered - she now believes they will not make their flight on May 17.

A 37-year-old widow is the latest victim of the agonising wait for passports as she is in 'tears' stressing whether her husband's dying wish to take his daughters to Disneyland will be fulfilled. Pictured: Husband Kevin Burton with daughters?Elsie and Emilia

A 37-year-old 未亡人 is the 最新の 犠牲者 of the agonising wait for パスポートs as she is in '涙/ほころびs' 強調する/ストレスing whether her husband's dying wish to take his daughters to Disneyland will be 実行するd. Pictured: Husband Kevin Burton with daughters?Elsie and Emilia

Nadine Burton did get two passports for her and her son, Aidan, 20, within a few weeks but despite numerous phone calls to the Passport Office - that largely go unanswered - she thinks she will not make it by May 17. Pictured: Her daughters Emilia and Elsie

Nadine Burton did get two パスポートs for her and her son, Aidan, 20, within a few weeks but にもかかわらず 非常に/多数の phone calls to the パスポート Office - that 大部分は go unanswered - she thinks she will not make it by May 17. Pictured: Her daughters Emilia and Elsie

Nadine Burton, 37, (pictured with husband Kevin, 44) who applied for the passports for Elsie, two, Emilia, 8, on March 13 says she is terrified she will have to tell her daughters who have just lost their father that the £1,000 trip is off.
The family is one of 700,000 applicants waiting for their passports. Pictured: Aidan with sisters? Emilia, 8, and Elsie, two

Nadine Burton, 37, (left, pictured with husband Kevin, 44) who 適用するd for the パスポートs for Elsie, two, Emilia, 8, (on 権利 with brother Aidan) on March 13 says she is terrified she will have to tell her daughters who have just lost their father that the £1,000 trip is off.?The family is one of 700,000 applicants waiting for their パスポートs.

Why are パスポートs taking so long to 過程??

The パスポート Office has 警告するd travellers that they should 適用する 10 weeks before going on holiday.

In 2020 and 2021, more than five million people 延期するd 適用するing for a 再開 as they were not planning international travel in the 中央 of the pandemic which has put 圧力 on the system.?

Along with this the?Centre for 経済的なs and B usiness 研究 (CEBR)?puts the 非難する on 'inefficiencies' in the 政府 department while whistleblowers have 非難するd the 'low 給料 and 一時的な 契約s' for not enough people 存在 雇うd.?

The French-owned company 契約d to run the パスポート Office's 接触する centre has been ordered to 雇う more people to 緩和する '容認できない' 延期するs.

Teleperformance, the 私的な 会社/堅い 責任がある the office's call 扱うing, has been '緊急に 仕事d to 追加する 付加 staff' by the Home Office.

The 長,率いる of the パスポート Office, Abi Tierney, will discuss Teleperformance's problems with its 長,指導者 (n)役員/(a)執行力のある this week, によれば The Times.?

The company has been ひどく criticised by exasperated applicants in 最近の weeks.?

The Home Office has a £22.8million five-year 契約 with Teleperformance to 供給する '接触する centre services' 含むing a 'パスポート advice service for HM パスポート Office'

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宣伝

'I'm just 極端に 強調する/ストレスd,' she said.

'This is one thing that my girls did not need. I 手配中の,お尋ね者 to make some nice memories with them.'?

Mrs Burton lost her husband '完全に out of the blue' after he began experiencing stomach 苦痛 and sickness in July 2021.?

He was put into 集中的な care for a few weeks, and 診断するd with?激烈な/緊急の necrotising pancreatitis, a 病気 where the (分泌する為の)腺 that sits tucked behind the stomach in the upper abdomen becomes inflamed 原因(となる)ing 複雑化s.?

He then became really '厳しい' and sadly died on?August 29 last year.

Since then, the mother-of-three from Swinton has been feeling the 圧力 after his 悲劇の loss.?

'His death has left a 穴を開ける that will never be filled but I've 公約するd to make him proud and carry on his 遺産/遺物 both with his girls, me and Aidan,' she said.?

In total, Kevin's work raised £3,000 for his dying wish with £1,000 存在 spent on the stay at Disneyland from May 17 until May 20 while the 残り/休憩(する) is also going に向かって a trip to New York for Mrs Burton's son?Aidan.?

After they 調書をとる/予約するd the Paris trip, the time started ticking 負かす/撃墜する when the family were going to go.?

And Mrs Burton has been 絶えず (犯罪の)一味ing the パスポート Office since 適用するing in March.?

She even tried to 昇格 to a 急速な/放蕩な 跡をつける service - a cost of £300 - at the パスポート Office but she (人命などを)奪う,主張するs that an スパイ/執行官 told her to send an email and has not replied.?

'It's been horrific,' she continued.

'We needed something to look 今後 to and this was 大規模な for us and we might lose it all. It's so stressful.

'I will go 負かす/撃墜する to the パスポート Offic e and (軍の)野営地,陣営 out if I have to. I would go to the end of the earth for my girls.

'I just cannot 直面する telling them it's off. They would just be 絶対 荒廃させるd if they cannot go.'

株ing Mrs?Burton's agony is another 未亡人,?Jayne Docherty, and her six-year-old daughter, Layla, who will join them in Disneyland and are also waiting for their パスポートs.?

Mrs Burton 追加するd: 'She lost her husband three days before 地雷 and we were all going together. What do I do if we get them 支援する and they don't? Go without them?'?

A Home Office パスポート Office spokeswoman said:?'Our thoughts are with Mrs Burton and her family at this difficult time. We are 緊急に reviewing this 事例/患者 and will 確実にする the family receive their パスポート in time for their trip.

'Since April 2021, we have been advising people to 許す up to ten weeks when 適用するing for their British パスポート as more than five million people 延期するd 適用するing 予定 to the pandemic.

'We 勧める people who need a new パスポート to 適用する for one as soon as possible, with the 広大な 大多数 of all パスポートs 使用/適用s are 存在 dealt with 井戸/弁護士席 within 10 weeks.

'To を取り引きする this 需要・要求する, we have 増加するd staff numbers by 500 since April 2021. This has helped us to 扱う more 使用/適用s than ever before, with more than one million パスポート 使用/適用s 過程d in March 2022.'

The service asked people call the パスポート Advice Line on 0300 222 0000 if they have a query relating to their 明確な/細部 パスポート 使用/適用.?

In 2020 and 2021, more than five million people delayed applying for a renewal as they were not planning international travel in the midst of the pandemic. Picture: The Passport Office in Liverpool

In 2020 and 2021, more than five million people 延期するd 適用するing for a 再開 as they were not planning international travel in the 中央 of the pandemic. Picture: The パスポート Office in Liverpool?

一方/合間, the Centre for 経済的なs and 商売/仕事 研究 (CEBR) puts the 非難する for 延期するs on 'inefficiencies' in the 政府 department and more 需要・要求する after a return to international travel 地位,任命する-Covid.?

Now that international travel is 支援する to normal, the number of people 適用するing for パスポート 再開s has 殺到するd and just under one million holidaymakers are at 危険 予定 to the 延期するs.

It comes as the パスポート 再開 website also 衝突,墜落d and the 緊急の パスポート service also would not let you 調書をとる/予約する an 任命 online or by telephone last week.

A パスポート 労働者 also told the i newspaper last week that the office is trying to 雇う 1,700 more staff, but '港/避難所't realised anything like that number' 予定 to difficulties 新採用するing on 'low 給料 and 一時的な 契約s'.

Unofficial waiting times for adult passport renewals in the past two years, shown in a graph from passportwaitingtime.co.uk

非公式の waiting times for adult パスポート 再開s in the past two years, shown in a graph from passportwaitingtime.co.uk

French-owned 私的な 会社/堅い Teleperformance, 契約d to run the パスポート Office's 接触する centre, was ordered to 雇う more people to 緩和する '容認できない 延期するs'.

The Home Office has a £22.8million five-year 契約 with the 私的な 会社/堅い to 供給する '接触する centre services' 含むing a 'パスポート advice service for HM パスポート Office'.

People trying to get in touch with the パスポート Office are also 存在 left waiting two weeks for 緊急の calls 支援する, with an 従業員 at the 機関 非難するing 'terrible 管理/経営'.

Speaking to The Times, the 従業員 said the 機関's helpline is a 'shambles' which has led to 'countless' people 行方不明の their holidays.

The number of valid UK パスポートs fell by more than 2.5 million during the first two calendar years of the Covid-19 pandemic as people 延期するd 使用/適用s.

A total of 48.9 million パスポートs were in 循環/発行部数 at the end of last year ? 2.6 million より小数の than at the end of 2019.

This is an abrupt change from the period before the pandemic, which had seen パスポート numbers rise from 50.0 million in December 2017 to 51.5 million two years later.

They show that an 普通の/平均(する) of 559,000 UK パスポートs were printed each month in 2019, but this dropped to 329,000 in 2020 and 回復するd only わずかに to 402,000 in 2021.

Some 967,000 パスポートs were printed across November and December last year, however.

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