DVLA mishandles confidential 詳細（に述べる）s of 2,000 drivers 含むing licences and パスポートs in いっそう少なく than a year

  • The DVLA 報告（する）／憶測d 439 ‘data 違反s’ during a ten month period last year
  • These were all 報告（する）／憶測d to data 監視者 （警察などへの）密告，告訴（状） Commissioner’s Office?
  • The パスポート Office had five 違反s and HM 歳入 & Customs had ten?

By James Salmon 輸送（する） Editor For The Daily Mail

Published: | Updated:

The DVLA mishandled confidential 詳細（に述べる）s of more than 2,000 drivers in いっそう少なく than a year, it has 現れるd.

A BBC 調査 discovered the Driver and 乗り物 Licencing 機関 often mislaid or sent 重要な 文書s such as 運動ing licences, パスポートs and marriage 証明書s to the wrong 演説（する）／住所.

After sending out freedom of （警察などへの）密告，告訴（状） requests it 設立する that the DVLA 報告（する）／憶測d 439 ‘data 違反s’ during a ten month period last year - 影響する／感情ing 2,018 people.

This equates to almost seven people a day.

The DVLA mishandled confidential details of more than 2,000 drivers in less than a year, it has emerged

The DVLA mishandled confidential 詳細（に述べる）s of more than 2,000 drivers in いっそう少なく than a year, it has 現れるd

These were all 報告（する）／憶測d to the data 監視者 the （警察などへの）密告，告訴（状） Commissioner’s Office between May 25 last year - when tougher data 保護 法律s were introduced - and March 18 this year.

In contrast the パスポート Office had five 違反s while HM 歳入 & Customs had ten.

Companies have come under 解雇する／砲火／射撃 for failing to 保護する 顧客s’ （警察などへの）密告，告訴（状） 安全な from hackers, with British 航空路s, Uber, Talk Talk and Facebook の中で the big 指名するs to be 的d.

But the DVLA said its data 違反s were all the result of old fashioned ‘human error’ by staff at its （警察，軍隊などの）本部 in Swansea.

This 含むd sending people’s 運動ing licences, and other 文書s 含むing marriage 証明書s and パスポートs, to the wrong 演説（する）／住所.

Royal Mail urged people to send important and sensitive items by using special delivery

王室の Mail 勧めるd people to send important and 極度の慎重さを要する items by using special 配達／演説／出産

Drivers complained to the BBC about sending 初めの 文書s in the 地位，任命する to update or 新たにする their 運動ing licence and never seeing them again.

On its website the DVLA says 身元 文書s are returned by second class 地位，任命する unless applicants 含む a special 配達／演説／出産 or ‘調印するd for’ envelope.

Commenting on the DVLA 人物／姿／数字s, 倫理的な Hacker Scott McGready told the programme, ‘We’re talking about 2,000 記録，記録的な／記録するs going 行方不明の. You could understand it if maybe it was a laptop left on a train and that was only 2,000 記録，記録的な／記録するs on that laptop, but when we’re talking three or four going 行方不明の almost every 選び出す／独身 day, that’s やめる worrying.?

'That 明確に 示すs a pattern, showing something is going wrong 定期的に and it should really be 直す／買収する，八百長をするd as soon as possible.’

王室の Mail 勧めるd people to send important and 極度の慎重さを要する items by using special 配達／演説／出産.

But a DVLA 広報担当者 said: ‘Last year we dealt with more than one billion 顧客 interactions.?We received more than 16 million items of mail and sent out more than 93 million, 含むing 10.6 million 運動ing licences.

‘However, we take our 義務s to 保護する data 極端に 本気で and have an open and transparent culture where staff 報告（する）／憶測 any 可能性のある 違反s.?

'We 確実にする we review all 報告（する）／憶測s to identify what more can be done. While these 人物／姿／数字s are a very small 百分率 of our 全体にわたる 処理／取引 容積／容量s, we take these 本気で and have apologised to those 関心d.’

You can watch the 十分な 調査 on Wednesday 8 May at 8pm on BBC One or on iPlayer afterwards.?

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