British 航空路s FINALLY 直す/買収する,八百長をするs IT glitch after 12 hours of 延期するs, more than 120 flight 取り消しs and an £8m 補償(金) 法案 for 20,000 乗客s - but 大混乱 may ぐずぐず残る for a week as 航空機による (疑いを)晴らすs backlog
- British 航空路s 苦しむs yet another IT 炉心溶融 - its third in 最近の weeks - leaving 20,000 people 立ち往生させるd
- 航空機による 軍隊d to 取り消す 117 flights to or from Heathrow 加える 10 Gatwick services with 300 more jets 延期するd
- BA 乗客s were stuck in the UK, Europe and globally with some walking off 計画(する)s in 抗議する at 失敗
- Social マスコミ packed with messages from 怒った people 立ち往生させるd by BA with holidays and weddings in 廃虚s?
- BA rolled out 'cost 効果的な' IT system in October 2015 - but since then problems has cost more than £100m
- Have you been 攻撃する,衝突する by the BA 延期するs? Email ツバメ.robinson@mailonline.co.uk or 02036151866
British 航空路s'?IT 炉心溶融 has been 直す/買収する,八百長をするd after 12 hours of 大混乱 that?could cost them £8million in 補償(金) for 20,000 立ち往生させるd 乗客s who may not get new flights until next week.
The 航空機による was branded 'pathetic' today after 顧客s at Heathrow, Gatwick, London City, Manchester, Edinburgh and Newcastle airports were told to 'go home' and 繰り延べる after its check-in system 崩壊(する)d again.
The IT 衝突,墜落 at 4.30am - the third in 最近の weeks - led to?127 取り消しs and another 300 延期するs with?BA unable to 支配する out?'knock-on 操作の disruption' could run into tomorrow.
BA 否定するd it was a 全世界の IT outage but 乗客s across Europe and as far afield as Japan, India and the US were also grounded.
The 航空機による 直面するs a 補償(金) 法案 in 超過 of £8million if all those 影響する/感情d (人命などを)奪う,主張する what they are する権利を与えるd to under EU 支配するs as all 20,000 犠牲者s were 約束d a new flight by next Tuesday.
A 広報担当者 said: 'We have 解決するd the 一時的な systems 問題/発行する from this morning which 影響する/感情d a number of our flights today. We apologise to all our 顧客s caught up in the disruption, and 高く評価する/(相場などが)上がる how 失望させるing their experience has been.?Our flights are returning to normal, however there may be some knock-on 操作の disruption as a result of the 問題/発行する earlier'.
BA rolled out its 'cost 効果的な' IT system in October 2015 - but since its 開始する,打ち上げる it has 原因(となる)d a host of problems costing the company more than £100million and (名声などを)汚すing its 評判.?
Architect Allan Ross says he been 軍隊d to spend £880 on new Ryanair tickets from Stansted after BA scrapped his Heathrow 旅行 and only 申し込む/申し出d him a 交替/補充 flight later this week - meaning he'd 行方不明になる a family wedding.
He told MailOnline: 'We were not 通知するd before we got to the airport. There was nobody giving any (警察などへの)密告,告訴(状). We grabbed a BA rep who told us to 列 with 200 people. Five minutes later we were told to leave the airport and given a brochure about flight 取り消し.? We were referred 支援する to the BA website which again was 負かす/撃墜する, the phone numbers were jammed and we had no 選択 but to 調書をとる/予約する another flight from Stansted a few hours later, as we are …に出席するing family wedding and just needed to get there'.?
Darren 列/漕ぐ/騒動 was の中で the 乗客s 列ing at Heathrow Airport today where he 述べるd the 状況/情勢 as '大混乱 let loose' and said BA's 返答 to the 危機 was 'pathetic'
At Gatwick people were unable to check-in with many told to go home and rebook on a new flight in the coming six days?
An upset, and 延期するd, mother with young children deman ds answers from a member of BA staff at Heathrow T5 today
A young boy sleeps while leaning on a スーツケース in Heathrow 終点 5 today during another day of 大混乱 for BA
BA's 最新の IT 失敗 - the third in 最近の weeks - has already led to 127 取り消しs (pictured on Heathrow's check-in boards) and led to more than 300 other 延期するs at British airports and abroad
After yet another IT 炉心溶融 at BA, it 現れるd:
- BA still working to 直す/買収する,八百長をする '多重の' problems with its IT systems after major 衝突,墜落;
- Thousands of 乗客s were 影響する/感情d after the 航空機による axed 117 flights 予定 to operate to or from Heathrow and 10 at Gatwick, while 延期するing more than 300 other flights on Wednesday.??
- More flights to and from America, India, Japan and Europe were also 延期するd;??
- 怒った 乗客s stuck on grounded jets walked off them in 抗議する - while families were left without food and water;
- 顧客s 存在 told they can 調書をとる/予約する on to new flights over the next six days but many say their holidays will already be 廃虚d;??
Today the 航空機による apologised for the 大混乱 and 明らかにする/漏らすd it has already been 軍隊d to 取り消す 117 flights to or from Heathrow while 10 Gatwick flights were also 棚上げにするd with a 巨大(な) 数字表示式の 調印する used to tell 犠牲者s to 'go home' because short 運ぶ/漁獲高 check-in is の近くにd before Midday.?
Darren 列/漕ぐ/騒動, from the Cotswolds, said his 10.20am flight to Hamburg from Heathrow for 商売/仕事 会合s was cancelled before 'all 大混乱 let loose'.
He said: 'There were 大規模な 列s, it was 列 here, 列 there, nobody was 説 anything. The 欠如(する) of (警察などへの)密告,告訴(状) was just pathetic'.??
On 最高の,を越す of the 127 取り消しs more than 300 other flights were 延期するd, with some more than five hours behind schedule and problems 推定する/予想するd all day.?
Lines of people stuck at Gatwick and Heathrow check-in snaked around 終点 buildings with James North, who is 予定 to 飛行機で行く to?Heraklion, Crete, today telling MailOnline: 'It's not the world favourite 航空機による - it's now the world biggest 航空機による 列'.
顧客s were also stuck at London City, Manchester, Newcastle, Edinburgh and other BA 中心s in Britain - but 乗客s across Europe 同様に as in Japan, India and the US were also 攻撃する,衝突する by 延期するs or 取り消しs.
怒った 乗客s took to social マスコミ to vent their fury and 明らかにする/漏らすd their dream family summer holidays and even their weddings could now be in 廃虚s with many 公約するing 'never to 飛行機で行く BA again'.
Parents with children also (人命などを)奪う,主張するd they were 扱う/治療するd 'like cattle' after 存在 left stuck inside airport gates without 接近 to food or water with no 手がかり(を与える) about if and when they could leave.??
Matt Knopp wrote: 'BA - wtf? Flight cancelled 予定 to continuous system 問題/発行するs you seem 全く inept to sort out for the past three years. Get a f**king 支配する! '?
The IT 失敗 - the third 類似の problem for BA in 最近の weeks -?has stopped people getting away on holiday or even for their own weddings as many flights were either 延期するd or cancelled.??
Laura Izzard tweeted: 'What's happening with the Pisa BA604 flight from Heathrow, 審査する just says please wait... no one can tell us anything .... Little 強調する/ストレスd at the moment, 特に as I am 飛行機で行くing over to get married'.?
Stephen Gibbons 地位,任命するd a photo of the cabin of a grounded jet meant to be 飛行機で行くing from Scotland to London today and said:??'Been stuck on the ground in Glasgow for an hour now. People finally just walking off the 計画(する)'.?
And?Cris Penfold wrote: 'Sat on a @British_Airways 計画(する) which won't take off - the 乗組員 don't even know why. No idea when we will 現実に 飛行機で行く #pleasejusttakeoff #sortitout'.??
There was 大混乱 at Heathrow (pictured) and other BA 中心s today as its IT systems failed again leaving 20,000 立ち往生させるd
People complained of having to join 列 after 列 as they were checked in 'manually' for flights this afternoon
There was 類似の 大混乱 at Gatwick where holidays and 商売/仕事 trips were left in 廃虚s with 延期するs of in 超過 of five hours
One BA 顧客?
乗客s on his flight from Newcastle to Heathrow were left milling around for two hours after their flight was grounded 予定 to the 現在進行中の IT problems - some 嵐/襲撃するd off
BA 死傷者 Karthik Eyan was left sleeping on the 床に打ち倒す at Heathrow after 存在 told his summer flight has been 延期するd
BA 顧客s flooded social マスコミ with tweets calling the 状況/情勢 'shambolic' and 'pure 大混乱' and 爆破ing the 欠如(する) of (警察などへの)密告,告訴(状) given up by the 航空機による
BA 顧客s flooded social マスコミ with tweets calling the 状況/情勢 'shambolic' and 'pure 大混乱' and 爆破ing the 欠如(する) of (警察などへの)密告,告訴(状) given up by the 航空機による with many 公約するing 'never to 飛行機で行く BA again'
The 航空機による has been dogged by IT problems since 昇格ing its systems in 2017 with the worst 失敗s hitting?up to 75,000 people and costing owner AIG around £80 million.
On that occasion, the 航空機による cancelled 726 flights 予定 to a 力/強力にする 失敗, 誘発するing a raft of 補償(金) (人命などを)奪う,主張するs for flight costs, train and hotel expenses, 交替/補充 着せる/賦与するs and toiletries.
British 航空路s has said the systems problems has 攻撃する,衝突する check-in and flight 出発s and 顧客s will be 申し込む/申し出d 代案/選択肢 flights over the coming week.
In a 声明, they said: 'We are working as quickly as possible to 解決する a systems 問題/発行する which has resulted in some short-運ぶ/漁獲高 取り消しs and 延期するs from London airports.
'A number of flights continue to operate but we are advising 顧客s to check ba.com for the 最新の flight (警察などへの)密告,告訴(状) before coming to the airport.
'We are 申し込む/申し出ing 顧客s 調書をとる/予約するd on short-運ぶ/漁獲高 services 出発/死ing from Heathrow, Gatwick and London City today, the 適切な時期 to rebook to another day.
'We are encouraging 顧客s to check ba.com for the 最新の flight (警察などへの)密告,告訴(状), and to 許す 付加 time at the airport.'?
失望させるd 乗客s took to social マスコミ to vent their 怒り/怒る and 需要・要求する answers from BA, while 株d photos showed airport 終点s filled with 立ち往生させるd travellers.
"There is no staff at the airport, we're in an info 列 that isn't moving," Anya, a BA 乗客 bound for Zagreb, Croatia, 明言する/公表するd on Twitter.
"The only staff around are the 義務 解放する/自由な staff and they've been more helpful than anyone at BA. Get your 行為/法令/行動する together #britishairways!"
A Heathrow spokesperson said BA was experiencing "a technical 問題/発行する with its systems" 衝撃ing check-in and 出発s there.
"We are working to support the BA team and 乗客s 衝撃d.
"We understand this is incredibly 失望させるing for 乗客s and encourage them to check with British 航空路s for the 最新の (警察などへの)密告,告訴(状)."
抱擁する 列s formed at Heathrow Airport's 終点 5 this morning as British 航空路s systems failed after yet another IT glitch
列s in the South 終点 at Gatwick snaked に向かって the main 入り口 with people 警告するd that there would be 延期するs and 取り消しs until at least 3pm
Liz Waugh 地位,任命するd this photo of her ordeal while stuck on a 計画(する) at Bologna airport in Italy as BA grounded flights
Some people gave up and walked off 計画(する)s going nowhere and complained that they were given no (警察などへの)密告,告訴(状) from BA staff
The 航空機による has apologised and said they will 許す 顧客s to rebook for another day in the coming week
People will be 申し込む/申し出d opportun ity to rebook to another travel day between August 8 and August 13.?
The problems first 現れるd at 4.30am this morning when BA 顧客s tried to check-in for the first flights of the day across the UK.?
At Gatwick??the 列 of BA 乗客s is nearly stretching outdoors on to the concourse at the airport's South 終点, with BA 乗客s 存在 placed in a separate 列 to other travellers.
Staff are guiding 乗客s on where to 列, and the moving walkway has been shut off.?
One member of staff was overheard telling a 乗客 飛行機で行くing at 3pm to come 支援する no earlier than 1pm to get into the 出発 lounge.
Melanie Dixon, 49, is travelling to Las Vegas for a four-day holiday with her three young children.
The hairdresser, from Dartford, Kent, said: 'My app stopped working this morning and I had no idea why. I just thought it was a problem with 地雷.
'I didn't know what was 原因(となる)ing the 列 until now. We only arrived around 9am and it's got bad really quickly.
'This is our first holiday abroad as a family and it's not got off to a good start. Once we've been waiting a bit longer the kids will start getting restless.
'We were so excited, but this has put a bit of a downer on our holiday.
'We just want to get through to 出発s so we can get some breakfast and 減少(する) our 事例/患者s off, but it doesn't look like that's going to happen any time soon.
'It's not going to be a good experience. BA have hundreds of flights everyday. They should be 対処するing with this much better. You would hope they can sort it out quickly.'
Retired 小売 労働者 Denise Hiller, 59, is travelling to Tampa in Florida with husband John, 63, who used to work in oil 精油所.
The couple, from Salisbury, Wilts, paid £1,300 for their flights and a 雇う car on the other 味方する.
Mother of three Mrs Hiller said: 'We've been here since about 8.50am, and we're 予定 to 飛行機で行く at 12pm but that doesn't look likely.
'This isn't good for BA - it's not the staff's fault, but the problem shouldn't be happening.
'We've not been given any (警察などへの)密告,告訴(状) on how long our flight is going to be 延期するd.
'We've spent £1,300 on this, and now there's not much we can do other than wait and hope we take off at some point.
'When we walked in and saw the 列, it was like 'oh 広大な/多数の/重要な'.
'And it's the school holidays so it's much worse. I really feel for the families travelling with young children - it's awful for them.'
ビデオ 儀礼 of CBS12.?
Jon Rapoport, 54, is travelling to Lanzarote for 16 days from Gatwick with his wife and their two children.
The catering company boss, from Oxford, said: 'Nobody knows what's going on. I'm sure the staff are 扱うing it as best they can, but there's no (警察などへの)密告,告訴(状) 存在 given to us.
'They've just told us to stand in the 列 and that's it.
'There's no (警察などへの)密告,告訴(状) on the website either. It's ridiculous. 'First there was the strikes the other day, which I thought we'd been lucky to 避ける, but then you get this.
'I've 現実に checked-in on the app but I'm still 存在 told to wait in the 列.
'This is the last time I'll be 飛行機で行くing with BA. Why am I 列ing? They're not telling me anything'.
Today's 大混乱 (機の)カム around a fortnight after people 行方不明になるd flights or were 軍隊d to take off without their luggage at Heathrow when a check-in system went into 炉心溶融.
The 大混乱, a day before schools break up and ahead of 脅すd strikes by 操縦するs, 原因(となる)d 列s of up to two hours and 延期するd British 航空路s flights from 終点 Five.
Hundreds of スーツケースs were seen 存在 piled up behind 審査するs after a fault with the 捕らえる、獲得する-減少(する) 早期に in the morning.?
With the system still not working 井戸/弁護士席 into the afternoon, some 乗客s 直面するd an agonising wait to see if their baggage would turn up at their 目的地.
Have you been 攻撃する,衝突する by the BA 延期するs? Email ツバメ .robinson@mailonline.co.uk or call 02036151866
?
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