全国的な app is 支援する online after two-hour outage that left thousands of 失望させるd 顧客s across the UK without 接近 to 基金s

  • 全国的な 使用者s were unable to 接近 動きやすい banking or do 基金s 移転s?
  • It follows a?five-hour Sky outage?that left hundreds unable to use the internet

It's one of Britain's most popular banking services, but the 全国的な app 苦しむd technical 問題/発行するs today that left people unable to 接近 基金s.?

によれば 負かす/撃墜する Detector, more than 2,000 顧客s across the country were 影響する/感情d by an outage at around 12pm BST on Friday.

Of those who 報告(する)/憶測d problems, 69 per cent said they were having 問題/発行するs with 動きやすい banking.?

一方/合間, 22 per cent said they couldn't 接近 account balances and 9 per cent said they couldn't make 基金s 移転s.?

It comes not long after a?five-hour Sky outage?that left hundreds unable to use the internet.?

It's one of Britain's most popular banks, but it appears that the Nationwide app has gone down on Friday

It's one of Britain's most popular banks, but it appears that the Nationwi de app has gone 負かす/撃墜する on Friday

According to Down Detector, more than 2,000 customers across the country were affected by an outage at around 12pm BST today

によれば 負かす/撃墜する Detector, more than 2,000 顧客s across the country were 影響する/感情d by an outage at around 12pm BST today?

READ MORE?Sky 苦しむs a five-hour outage that leaves 顧客s without internet

Sky warned of 'essential maintenance' leading to loss of broadband

Sky 警告するd of '必須の 維持/整備' 主要な to loss of broadband?

宣伝

負かす/撃墜する Detector gets 網状組織 status updates from さまざまな sources 含むing social マスコミ and 報告(する)/憶測s submitted to its website.?

によれば the 場所/位置, there was a 頂点(に達する) of 2,159 報告(する)/憶測s just before midday and another 頂点(に達する) of 1,146 報告(する)/憶測s at around 10:30am on Friday.?

全国的な apologised for the outage, which it said lasted two hours before 存在 直す/買収する,八百長をするd.?

Several 全国的な 使用者s took to X to 株 their 失望/欲求不満.?

One 地位,任命するd: 'Any one else having problems with 接近ing 全国的な online banking?'

Someone replied: 'Yup! Can't 接近 any accounts!', while another said 'Thought it was just me'.

Yet another 地位,任命するd: 'What is going on @AskNationwide would love to be able to get to my money but you can't even 負担 my accounts.'?

One 顧客 said all her accounts on the 全国的な banking app were unable to 負担.

'I need to be able to 接近 to be able to 支払う/賃金 法案s manually ? what's happening??'

Several frustrated took to X to discuss the outage. One posted: 'Any one else having problems with accessing Nationwide online banking? #nationwide'

Several 失望させるd took to X to discuss the outage. One 地位,任命するd: 'Any one else having problems with 接近ing 全国的な online banking? #全国的な'

'Customer service fail': One user posted 'What is going on @AskNationwide would love to be able to get to my money but you can't even load my accounts'

'顧客 service fail': One 使用者 地位,任命するd 'What is going on @AskNationwide would love to be able to get to my money but you can't even 負担 my accounts'?

Someone replied: 'having the same problem, it (機の)カム 支援する up for a minute and then went 支援する to unable to 負担 @AskNationwide sort it please.'?

In 返答 to 使用者 queries, the 公式の/役人?全国的な account replied: 'Sorry, some account (警察などへの)密告,告訴(状) may not be 陳列する,発揮するing online at the moment.?

'We're working to get things 支援する to normal as quickly as we can.'?

The 全国的な account also told another 顧客 that 'p ayments to and from your account are 延期するd at the moment'.?

It 追加するd: 'If you’ve sent money already, or are waiting for money to arrive, you don’t need to do anything, it’s in a 列 and will arrive as soon as possible.'?

In response to user queries, the official Nationwide account replied: 'Sorry, some account information may not be displaying online at the moment

In 返答 to 使用者 queries, the 公式の/役人 全国的な account replied: 'Sorry, some account (警察などへの)密告,告訴(状) may not be 陳列する,発揮するing online at the moment

At about 2pm, a 全国的な spokesperson told MailOnline: 'Unfortunately, there was a 延期する 衝撃ing Faster 支払い(額)s going to and from 全国的な accounts earlier today.?

'These are now 存在 過程d and 顧客s will not need to send the 支払い(額) again.?

'Direct Debits and standing orders were working 普通は throughout and 顧客s could continue to make card 支払い(額)s and 身を引く cash at ATMs.

'For a short period of time, some 顧客s were unable to 見解(をとる) some account (警察などへの)密告,告訴(状) 経由で the Internet Bank or Banking App ? this has also been 解決する d.?

'We are very sorry for any inconvenience 原因(となる)d.'?

What to do during an online banking and app outage?

消費者 権利s 支持する Which? has 収集するd the steps to follow when your can't 接近 your online banking service or app.

Such an 問題/発行する usually results from an IT glitch or a?維持/整備 update.?

- If you’re experiencing online banking or 動きやすい app problems today, see if you can 接触する your bank to get things 解決するd.

- If you can, go to your 地元の bank 支店 - 特に if you 緊急に need to 接近 your money.

- If you don’t have a 地元の bank 支店 nearby or 輸送(する) to get to it, try and call your bank and ask for its 指導/手引 on what to do.

-?If the bank’s phone services are also 負かす/撃墜する or phone lines are busy, try 接触するing your bank on social マスコミ to ask what to do - but don’t ever 株 your account 詳細(に述べる)s over social マスコミ.?

- For any 推論する/理由 if you 苦しむd a 財政上の loss because you weren't able to 接近 your 基金s, you may be する権利を与えるd to?補償(金).?

Source: Which??